Frequently Asked Questions
What products do you sell?
We sell a range of TKTX products and other products available through our online store. Product availability can change depending on stock.
Which TKTX product should I choose?
Different products can have different specifications and instructions. Please review the individual product page and packaging before purchasing or using a product.
If you are unsure about a product, contact us before placing an order.
Where can I find product instructions?
Please read the instructions supplied with the product and check the product packaging before use.
Can I use the product on broken skin?
Follow the manufacturer’s instructions supplied with the product. Do not use the product in a way that is inconsistent with those instructions.
How should I store the product?
Follow the storage instructions provided on the product packaging.
What should I do if I have a question about a product?
Please contact our customer support team before using the product if you have any questions about its instructions, ingredients or suitability.
Are you the manufacturer?
No. We are an independent retailer and are not the manufacturer of TKTX products.
Are you an official TKTX company?
We are an independent UK retailer of TKTX products. We do not manufacture TKTX products.
How can I contact you?
You can contact us through the contact page or by using the contact details provided on our website.
Do you offer refunds or returns?
Please review our Returns & Refund Policy for the current terms that apply to orders.