Privacy Policy
Last updated: 7 October 2026
TKTX Official respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, place an order, contact us or otherwise interact with TKTX Official.
We only collect and use personal information where we have a legitimate reason and in accordance with applicable UK data protection law.
1. Who We Are
TKTX Official
Legal business name: TKTX Official
Business address: 110 Northfield Road, Liverpool, L9 8BA
Email: info@tktxofficial.ink
For the purposes of applicable data protection law, the relevant business identified above is responsible for the personal information collected through this website.
If you have any questions about how we use your personal information, please contact us using the details above.
2. Information We Collect
Depending on how you interact with our website, we may collect the following information:
Information You Provide to Us
When you place an order, contact us or create an account, we may collect:
- Full name
- Billing address
- Delivery address
- Email address
- Telephone number
- Order details
- Account information
- Information you provide when contacting customer support
- Payment and transaction information
We do not need your complete payment card details to process an order. Card payments are handled by our payment service providers.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Approximate location derived from IP address
- Pages visited
- Referring website
- Date and time of visits
- Website interaction and usage information
This information may be collected through cookies, analytics tools and similar technologies.
3. How We Use Your Information
We may use your personal information to:
- Process and fulfil orders
- Process payments
- Arrange delivery
- Provide customer support
- Communicate with you about your order
- Respond to enquiries
- Manage your customer account
- Process returns, refunds and exchanges
- Prevent fraud and protect the security of our website
- Maintain and improve our website
- Understand how customers use our website
- Measure the effectiveness of our marketing
- Send marketing communications where you have provided the appropriate consent or where otherwise permitted by law
- Comply with legal and regulatory requirements
We only use personal information for purposes that are relevant to our business and appropriate to the circumstances.
4. Our Lawful Bases for Processing
Where UK data protection law requires a lawful basis for processing personal information, we may rely on one or more of the following:
Contract
We may process your information where it is necessary to fulfil an order or provide services you have requested.
For example, we need your name, delivery address and contact details to process and deliver your order.
Legal Obligation
We may process information where necessary to comply with a legal or regulatory obligation, such as accounting, tax, fraud prevention or responding to lawful requests.
Legitimate Interests
We may process information where necessary for our legitimate business interests, provided those interests do not override your rights and interests.
This may include website security, fraud prevention, customer service, website improvement and certain marketing activities where permitted by law.
Consent
Where consent is required, we will ask for your consent before processing your information for the relevant purpose.
You can withdraw consent at any time.
5. Payment Information
Payments made through our website may be processed by third-party payment providers.
We do not store complete debit or credit card details on our website.
Payment providers may collect and process payment information in accordance with their own privacy policies and security requirements.
For more information about payments, please see our Payment Policy.
6. Sharing Your Information
We may share relevant personal information with trusted service providers where necessary to operate our business and fulfil your order.
These may include:
- Payment processing providers
- Delivery and courier companies
- Website hosting providers
- Website and ecommerce service providers
- IT and technical support providers
- Analytics and advertising providers
- Fraud prevention and security services
- Professional advisers where necessary
- Government authorities or law enforcement where legally required
We only share information that is reasonably necessary for the relevant purpose.
We do not sell your personal information to third parties.
7. Marketing Communications
If you have signed up to receive marketing communications, we may use your contact details to send information about products, offers, promotions and other updates.
Where consent is required, we will only send marketing communications after receiving the appropriate consent.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting us.
Unsubscribing from marketing communications will not affect service messages relating to an existing order.
8. Cookies and Similar Technologies
Our website uses cookies and similar technologies to operate correctly, remember preferences, understand website usage and, where applicable, measure advertising performance.
Some cookies are necessary for the website to function and cannot be disabled through our cookie settings.
Where applicable, non-essential cookies will only be used in accordance with the choices and permissions provided through our cookie controls.
For more information, please see our Cookie Policy.
9. Google and Advertising Services
We may use third-party advertising and analytics services to understand website activity and measure the performance of our advertising campaigns.
These services may use cookies or similar technologies to collect information about website visits and interactions.
Where required, we will obtain the appropriate consent before using non-essential cookies or similar tracking technologies.
The information collected may include technical information, website interactions and advertising-related events. It does not give us access to your complete payment card details.
10. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, meeting legal and accounting requirements, resolving disputes and preventing fraud.
The appropriate retention period depends on the type of information and why we need it.
When personal information is no longer required, we will securely delete it or anonymise it where appropriate.
11. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
If we become aware of a personal data breach that requires notification under applicable law, we will take the appropriate steps to investigate and respond to the incident.
12. Your Data Protection Rights
Depending on the circumstances and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Request restriction of processing
- Object to certain processing
- Request transfer of certain information to another organisation
- Withdraw consent where processing is based on consent
These rights are subject to certain legal conditions and exceptions.
If you would like to exercise a data protection right, please contact us using the details below.
13. How to Contact Us About Your Information
To make a privacy or data protection request, please contact:
TKTX Official
Legal business name: TKTX Official
Business address: 110 Northfield Road, Liverpool, L9 8BA
Email: info@tktxofficial.ink
Please provide enough information for us to identify your account or order and understand your request.
We may need to verify your identity before providing access to or making changes to personal information.
14. Complaints
If you have concerns about how we use your personal information, please contact us first so that we have an opportunity to address your concern.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.
Information about contacting the ICO is available on the ICO’s official website.
15. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, legal requirements or data-processing practices.
The latest version will always be published on this page with the relevant update date.
17. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us:
TKTX Official
Legal business name: TKTX Official
Business address: 110 Northfield Road, Liverpool, L9 8BA
Email: info@tktxofficial.ink